Shipping policy

Shipping Policy

At NGNC, we offer both digital educational products (such as NCLEX prep courses) and will soon offer physical merchandise. This policy outlines how each type of product is delivered.

🖥️ Digital Products (Courses & Services)

  • Most NGNC products are online courses and services, which do not require physical shipping.

  • Once your payment is successfully processed, you will be added to the appropriate batch or group within 48 hours.

  • Course access instructions and details will be sent via email or provided through your NGNC student portal.

  • Enrollment timelines may vary depending on your selected start date and course availability.

If you do not receive access within 48 hours, please contact us at support@ngnclasses.com.

📦 Physical Products (Merch & Materials)

  • For physical items such as NGNC merchandise (coming soon), standard shipping rates and timelines will apply.

  • Shipping options, estimated delivery times, and tracking information will be provided at checkout.

  • Please ensure your shipping address is accurate at the time of purchase. NGNC is not responsible for delays or losses due to incorrect address details.

💡 Additional Notes

  • NGNC is not liable for delays caused by external carriers or force majeure events.

  • Customers are responsible for any duties or import taxes applicable in their region (for international orders).

  • All digital and physical sales are subject to our Terms of Service and Refund Policy.